Why Does My PS5 Keep Turning Off? Troubleshooting and Solutions

Today’s article is about PS. New PS5 users may make mistakes when turning off the device. Why does my PS5 keep turning off? This is an important issue. We recommend that you read our article so that it is not spoiled. Why does my PS5 keep turning off? You may damage the console by turning off or unplugging the PS5 directly. Since the PS5 shutdown method differs from the PS4 and PS3, users may need to be corrected while closing it.

Why does my PS5 keep turning off? If your PlayStation 5 (PS5) console turns off unexpectedly, it can be frustrating and disrupt your gaming experience. There can be several potential reasons for this issue, and troubleshooting steps can help identify and resolve the problem. Here are some typical reasons and solutions:

You should turn it off with the PS5 UI. A PS5 that is not shut down properly can break. There is also another point you should pay attention to. If the PS5 is in Rest mode, do not turn it off with the button.

So that you can properly turn off your PS5, we have gathered a list of solutions.

Why Does My PS5 Keep Turning Off? Troubleshooting and Solutions

Why Does My PS5 Keep Turning Off?

The PlayStation 5, or PS5, has undoubtedly revolutionized the gaming industry with its cutting-edge technology and immersive gameplay. However, like any electronic device, the PS5 can encounter issues that hinder the gaming experience.

One of the most frustrating problems is the unexpected shutdown of the console. But fear not; we’re here to guide you through the possible culprits and solutions to keep your gaming sessions uninterrupted. Howfixes this problem?

How to Troubleshoot and Fix PS5 Shutdowns


How to Turn Off PS5 With the DualSense Controller

Turning off the PlayStation 5 console with DualSense

  • Open the PS5 Control Center by pressing the PlayStation logo.
  • The button is between two thumbsticks. A single tap will open the menu. On PS4 and PS3, users had to hold the menu button.

Connect Your PS5 to the Power Outlet First

Let’s consider that you connect the PS5 to the extension cable of multiple power-consuming devices simultaneously. This situation causes the game console to turn off directly if it does not provide enough energy.
In order not to encounter such a situation, the cable of the PS5 should be plugged directly into a fixed socket. If your problem persists, you can plug the game console into a different socket.


Update PS5’s Firmware

Why does my PS5 keep turning off? Firmware? Ensure that your PS5 is running the latest firmware and system software. Regularly check for updates and apply them, as they often include bug fixes and performance improvements that can help resolve issues.

The game may need to be updated to prevent the PS5 from shutting down. You can do it from Settings > System > System Software Update and Settings while the PS5 is active.

Next, select “Update System Software and Update Internet Usage.” The last thing you need to do is click “Update” to download and install the Firmware.


Disable Rest Mode

Suppose you notice your PS5 shutting down while in rest mode; you may need to turn off the feature. Go to Settings > System > Power Saver to turn off this setting.

So that we can adjust the Rest Mode settings, select Set Duration, and set the During Media Playing and Gaming options to Enter Rest Mode in their respective drop-down menus.

The reason why the PS5 automatically shuts down while in Rest Mode has yet to be discovered. It will be best to turn it off until Sony finds a solution to this situation, and when the console is not touched for a long time, the automatic Rest Mode will be active.



Overheating is a common issue that can cause the PS5 to shut down to prevent damage. Ensure that the console is placed in a well-ventilated area with proper airflow. Ensure the console’s vents are not blocked by dust or other objects. Consider using a cooling stand or fan to check the console’s temperature.

By ensuring your PS5 is correctly ventilated in the following methods, you can resolve the majority of these issues:
To prevent the PS5’s internal airflow from being hampered, ensure nothing obstructs the air vents.

Place the console somewhere open and on an excellent surface that won’t trap heat, like a wooden, tiled, or stone surface, rather than on the carpet or a couch.
Make sure the PlayStation 5 stand is installed if you plan to position the console vertically so that the bottom vents can receive enough airflow.
Compressed air can remove dust and other debris from the air vents (known to retain heat).


Power supply issues

Check the power supply connections to ensure they are secure. If you use a surge protector or extension cord, connect the console directly to a wall outlet to rule out any power-related issues.


Rebuild the PS5’s Database

Why does my PS5 keep turning off? Rebuilding the PS5’s database can help resolve specific issues and improve system performance. It is similar to defragmenting a hard drive on a computer, as it reorganizes data on the console’s storage to optimize its efficiency. The steps to rebuild the database on your PS5 are as follows:

Please turn off your PS5: Press the power button on the console’s front until it beeps and shuts down entirely. Verify that the console is not in rest mode.

Enter Safe Mode: Press and hold the power button again, but this time keep holding it until you hear a second beep, about seven seconds after the initial beep. This will boot the console into Safe Mode.

Connect a controller: Connect your PS5 DualSense controller to the console using a USB cable.

Select Rebuild Database: Several options are on the Safe Mode screen. Choose “Rebuild Database” using the controller’s directional buttons and press the X button to select it.
Wait for the process to complete: The console will start the database rebuild process, which may take some time, depending on the amount of data stored on your console’s storage. It’s normal for the screen to go blank or show a progress bar during this process. Please do not turn off the console or unplug it during the rebuild.

Restart the PS5: The console will restart automatically after the database rebuild.
After the database rebuilds, you should notice improved system performance and potentially resolved issues. However, rebuilding the database will not delete your game saves, downloads, or installed games. It simply reorganizes the data on the console’s storage.

Why does my ps5 keep turning off


Why does my PS5 keep turning off? If the issue persists after trying these troubleshooting steps, it is recommended to contact PlayStation Support or seek assistance from a qualified technician. They can provide more specific guidance based on your situation and help resolve the problem with your PS5.

In conclusion, the frustrating issue of your PS5 turning off unexpectedly can be attributed to various causes, including overheating, software glitches, and power supply problems. By following the troubleshooting steps outlined in this article, you can effectively address these issues and enjoy uninterrupted gaming sessions. Remember to prioritize proper ventilation, software updates, and regular maintenance to keep your PS5 in optimal condition.


Why does my PS5 keep turning itself on?

Here are a few potential explanations. You have switched on PS5’s Rest Mode feature. The PS5 will turn on when the TV does if you have an HDMI or pass-through device connected to it. The PS5 starts independently when attempting to download the most recent update or transfer saved data to cloud storage.

Why does my PS5 keep turning on and off?

Both the wall outlet and the power cord are insufficient to keep the console powered on. Pull the power line out. Plug the cord back into the PS5 after at least a minute has passed and after inspecting it for damage. Try a different power cord if the one you have is damaged or if you aren’t sure it will work.

Can a faulty power outlet cause my PS5 to turn off?

Yes, a faulty power outlet or unstable power supply can lead to unexpected shutdowns of your PS5. Ensure you’re using a reliable power source.

Is it safe to use third-party cooling systems?

While some third-party cooling systems may offer benefits, using Sony-approved accessories is recommended to avoid potential compatibility issues or voiding the warranty.

Why does my PS5 shut down only when playing certain games?

Certain games may strain your PS5’s hardware more, causing overheating or triggering software glitches. Try reducing the graphics settings or ensuring proper ventilation when playing such games.

What should I do if my PS5 beeps and turns off?

A beeping sound followed by a shutdown might indicate a hardware failure. Contact Sony support for further assistance.

How often should I clean my PS5?

It’s a good practice to clean your PS5 every few months or as needed. Pay attention to dust buildup around air vents and ensure proper airflow.

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