Temu accounts are deleted from the app or the website, in Settings → Account → Delete Account. The request is not instant: there is a waiting period, and any pending order blocks it.
Before deleting, there are two things worth doing first — one because deletion removes your access to order records, and one because you may only actually want to stop the notifications.
Checked August 2026. Temu changes its app layout regularly; if a menu name differs, the corresponding option is nearby under Settings.
Before you delete
1. Finish or cancel outstanding orders
Deletion is refused while anything is in progress, and once the account is gone you lose access to order history, tracking and the ability to raise a return. Wait for deliveries to arrive and any refunds to complete.
2. Save anything you need
Screenshot or download order confirmations and receipts for anything under warranty or that you may need to return. These are not recoverable afterwards.
3. Consider whether you want deletion at all
Most people asking this actually want the notifications and emails to stop. That does not require deleting anything:
- App notifications: your phone’s settings → Temu → turn off notifications. Or inside the app, Settings → Notifications.
- Emails: the unsubscribe link at the bottom of any Temu email, and the notification preferences in your account.
- Personalised ads: Settings → Privacy, where the available toggles depend on your region.
Turning off notifications keeps your order history and your ability to return things. Deletion does not.
Deleting the account
In the app
- Open Temu and go to You or the account tab.
- Select the settings icon.
- Choose Account, then Delete Account.
- Read the consequences, then confirm.
- Verify with the code sent to your email or phone.
On the website
- Sign in at temu.com.
- Open your account menu → Settings.
- Find Account → Delete Account.
- Confirm and verify.
If you cannot find the option
Contact support through the app’s help section and request deletion explicitly. Under GDPR in the EU and UK, and under similar laws elsewhere, you have a right to erasure and they are obliged to act on it.
What happens next
- A waiting period applies. Temu holds the request for a number of days, during which signing in cancels the deletion — so do not sign in if you want it to go through.
- Credits and coupons are lost. Any balance, reward or voucher disappears and cannot be restored.
- Order history goes. Along with tracking and the ability to raise returns.
- Some data is retained. Transaction records are kept for legal and tax reasons regardless of account deletion — that is normal and applies to every retailer.
After deleting
Three things worth doing, and the first is the one people forget:
- Remove saved payment methods elsewhere. If you paid through PayPal or a similar service, check your saved agreements there and cancel any recurring authorisation. Deleting the Temu account does not do this for you.
- Uninstall the app.
- Check for stray marketing. If emails continue after a few weeks, unsubscribe and, in the EU or UK, follow up with a formal erasure request.
If you only want to stop the emails
Worth repeating because it is the most common actual goal:
- Use the unsubscribe link in any marketing email — it is legally required to work.
- Turn off push notifications at the operating system level, which is more reliable than in-app settings.
- Mark unwanted messages as spam so your provider filters the rest.
Frequently asked questions
How long does deletion take?
There is a waiting period of several days before it becomes permanent. Signing in during that window cancels the request.
Can I recover my account afterwards?
Not once it completes. Sign in during the waiting period if you change your mind; after that you would be creating a new account with no history.
What happens to a pending order?
Deletion is blocked while orders are in progress. Wait for delivery and for any refund to complete first — you cannot raise a return once the account is gone.
Will my data actually be deleted?
Account data is removed. Transaction records are retained for legal and accounting purposes, as with any retailer. In the EU and UK you can make a formal erasure request for anything beyond that.
Do I need to delete my account to stop the notifications?
No, and this is worth checking before you do. Turning off notifications and unsubscribing from emails achieves it while keeping your order history.
Will deleting my account cancel a subscription or payment authorisation?
Not necessarily. Check your PayPal or card provider for saved agreements and cancel them separately.
